We always charge a contribution towards delivery costs, depending on your delivery address, and how quickly you want the goods. Please consult the tables below to view pricing and delivery times.
| Small items & Spare parts | ||
|---|---|---|
| Express delivery | £ 6.95 | 1 to 2 working days, usually next working day |
| Standard delivery | £ 4.95 | 3 to 4 working days, usually 3rd working day |
| Roof bars, bike carriers and most other items | ||
|---|---|---|
| Express delivery | £ 9.50 | 1 to 2 working days, usually next working day |
| Standard delivery | £ 6.50 | 3 to 5 working days |
| Roof boxes | ||
|---|---|---|
| Express delivery | £ 19.50 | 1 to 2 working days, usually next working day |
| Standard delivery | £ 14.50 | 3 to 5 working days |
For most Scottish Highlands post codes there are no additional delivery charges, however, deliveries normally take longer.
For the following post codes there are different delivery charges.
| IV1, IV2, IV3, IV10-40, KA27-KA28, KW1-14, PA20-40, PA80, PH17-40, PH49-50 | ||
|---|---|---|
| Small Items and Spare Parts | £ 6.95 | 2 to 4 working days |
| Standard Items e.g. roof bars, and bike carriers | £ 14.00 | 2 to 4 working days |
| Roof Boxes | £ 44.50 | 3 to 5 working days |
| Jersey and Guernsey | ||
|---|---|---|
| Small Items and Spare Parts | £ 6.95 | 2 to 4 working days |
| Standard Items e.g. roof bars, and bike carriers | £ 12.50 | 2 to 4 working days |
| Roof Boxes | £ 150.00 | 3 to 5 working days |
| Isle of Man, Isles of Scilly and Scottish Islands | ||
|---|---|---|
| Small Items and Spare Parts | £ 6.95 | 2 to 4 working days |
| Standard Items e.g. roof bars, and bike carriers | £ 14.00 | 2 to 4 working days |
| Roof Boxes | £ 150.00 | up to 10 working days |
| Northern Ireland | ||
|---|---|---|
| Small Items and Spare Parts | £ 6.95 | 2 to 4 working days |
| Standard Items e.g. roof bars, and bike carriers | £ 20.00 | 2 to 4 working days |
| Roof Boxes | £ 120.00 | 3 to 5 working days |
| Ireland | ||
|---|---|---|
| Small Items and Spare Parts | £ 20.00 | 3 to 7 working days |
| Standard Items e.g. roof bars, and bike carriers | £ 80.00 | 3 to 5 working days |
| Roof Boxes | £ 150.00 | 3 to 10 working days |
Delivery times are calculated in working days (Monday to Friday, excluding Bank holidays).
99 point something percent of orders are delivered to plan but occasionally deliveries are affected by factors that are beyond our control - traffic jams, bad weather etc. - and there is therefore by definition no such thing as a "guaranteed" delivery, whether from us or from anyone else.
Cut-off times for Express Delivery orders
Express Delivery orders placed before the cut-off times shown below will usually be despatched on the date of order. Express Delivery orders placed after these cut-off times will be despatched the next working day.
| Small and standard sized items | Order by 4pm for same day despatch |
| Roof boxes and other bulky items | Order by 1pm for same day despatch |
We aim to be as flexible as possible when delivering your order. Most orders are delivered using couriers. Goods can usually be left without a signature; you'll be asked for "Delivery Instructions" at the checkout.
Smaller orders are despatched using Royal Mail or DX2Home and may need to be signed for; if you are out you'll be left a card outlining options which may include arranging a re-delivery or collecting your parcel from a post office for Royal Mail deliveries.
Stock
Delivery is subject to stock availability.
Multiple consignments
If an order is for several items it is possible that it will have been sent in more than one package as a multiple consignment. The number of parcels sent is marked on the delivery label eg. 1 of 2 & 2 of 2 etc. Please check all goods carefully upon delivery and also check your tracking information to see if any parcels are still due to be delivered. If you believe that part of the order is missing or damaged, please contact us as soon as possible.
Damaged items
Items are checked by us prior to despatch and then securely packaged for delivery. If on receipt the packaging appears to have been damaged in transit, you must sign the carrier's delivery note as "Parcel(s) received damaged". If you cannot check the condition of the goods, please do not sign for the delivery! If you sign for the delivery, you are accepting responsibility for it! We advise inspecting the goods whilst the delivery driver is present. If you open the package and find something has been damaged, please contact us as soon as possible. This is necessary to comply with the very short time-frame and conditions that all third party carriers allow for claims to be made. We will then liaise with both the customer and the carrier and arrange for any damaged goods to be picked up and swapped over. In such instances all packaging materials must be retained in case the carrier wishes to inspect the packaging and goods in validation of a claim.
International Deliveries
Please note that all items ordered from roofracks.co.uk are sold and shipped directly from the United Kingdom.
Many items are available for International delivery. Please contact us for a quotation, stating whihch products you are interested in, how quickly you need them, and the delivery address.
In addition to the appropriate shipping charges, the customer is responsible for paying any local taxes or import duties that may be associated with the purchase.
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